FAQs
Here are the answers to some of the questions we get asked most often about our products, website and services. Still can’t find the answer you’re looking for? Contact our Customer Care Specialists here. We’ll be more than happy to help.
Show Filter
Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end.
The day we will attempt to deliver your order, we may notify you via an SMS. Additionally, we will call you if we are unable to locate your address.
We don’t ship internationally as of now.
Shipping changes may vary from product to product. Please check final price before placing order.
Browse by category or search an item of your choice- Click on the product of your choice.
Check the expected delivery time and COD service availability by entering your Pin code on the CHECK DELIVERY DETAILS link- Detailed information about your items will be communicated via SMS/Email once you have placed an order.
Note: Check final price, shipping charges and all other details before placing an order.
Carefully enter your shipping address.
YOUR ORDER IS PLACED!!!
After you have placed the order, we will send you a CONFIRMATION email and SMS with delivery details. We will try to dispatch your order as soon as possible and will keep you informed at every step of the way.
If you had selected Cash on Delivery, there is no amount to be refunded because you haven’t paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
You can pay for Cash on Delivery orders by cash to the delivery person at the time of delivery.
In compliance with the guidelines issued by the Ministry of Finance, our delivery executives will be unable to accept Rs. 500 (old) and Rs. 1000 notes effective 09 November, 2016.